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Ensuring Data Security: Protecting Your Business and Clients

21 July, 2020

In an increasingly interconnected world, the threat of hacking, phishing, ransomware, and data breaches is on the rise. As technology evolves, so do the tactics employed by cybercriminals to exploit vulnerabilities. In this blog, we emphasize the critical importance of maintaining data security across industries. While we specifically refer to medical offices as an example, the principles discussed are applicable to any organization that utilizes cloud storage, proprietary software, or handles personal data.

Client Trust: A Precious Asset

Medical professionals bear the responsibility not only for their patients’ well-being but also for safeguarding their confidential information. The trust placed in physicians necessitates their status as some of the most trustworthy individuals in our communities. However, there exists a darker side: those who actively seek to exploit the wealth of information stored within medical practices and hospital systems. Understanding the value of medical records and implementing effective protection measures is imperative.

The Hidden Value of Medical Records

Medical databases have become prime targets for hackers due to the staggering value of medical records. While a social security number or credit card number may fetch a modest sum on the dark web, a single medical record can be worth over $1,000. This is due to the comprehensive personal information contained within these records, including social security numbers, addresses, phone numbers, and even banking information. Given the potential financial gain, it is no surprise that hackers are increasingly targeting medical records.

Establishing Responsibility

Healthcare professionals in the United States are well aware of the Health Insurance Portability and Accountability Act (HIPAA), which prohibits the unauthorized sharing of medical information. However, in the event of a data breach, the medical office may still be held liable, particularly if sufficient measures were not taken to prevent the breach. It is important to note that data breaches cost the healthcare industry billions of dollars annually.

Protecting Your Patients and Yourself

To mitigate these risks, many medical offices turn to Managed Service Providers (MSPs) for assistance. MSPs play a crucial role in helping medical organizations navigate the complexities of updating International Classification of Diseases (ICD) codes while ensuring HIPAA compliance. It is vital to keep both your computer systems and personnel up to date.

Additionally, MSPs can help you avoid HIPAA violations by ensuring that any devices containing or accessing patient information are properly encrypted. The loss of an unencrypted iPhone at a single facility resulted in a hefty $650,000 fine in 2016. Proper disposal of older devices is equally important to prevent unauthorized access to sensitive data. A reliable MSP can assist with secure data wiping as part of their standard service.

Choosing Secure Data Storage

Deciding where to store your data is a critical aspect of data security. While cloud storage offers convenience and cost savings, it may compromise data security if you opt for less secure services. Hackers find weak cloud services particularly enticing, as they provide access to data from numerous companies at once. If you choose local storage, it is essential to carefully manage access privileges to ensure the highest level of data protection. MSPs can guarantee data safety by implementing robust security measures and ensuring their staff possesses the necessary education and certifications.

Prioritizing Data Security

Just as medical professionals continually update their knowledge and skills, data security requires constant vigilance. As hackers become more sophisticated, MSPs must remain one step ahead to protect their clients. Ongoing training and education are fundamental to our approach, ensuring that our team stays abreast of emerging security options and protocols.

If your office or business lacks a robust security plan, do not delay in reaching out to us. Every moment without proper protection presents an opportunity for cybercriminals to compromise client trust and confidence. Contact us today, and our expert team will assess your needs, implementing and maintaining a comprehensive, secure solution. The only thing you stand to lose is sleepless nights filled with worry.

21 July, 2020